Strategic Microsoft 365 setup, migration, and management for businesses that need their tooling to actually work. From licensing decisions through to security baselines, identity, and ongoing admin.
Let's talk M365We work out which licences you actually need (and which you don't) before anything else. Most businesses overspend on M365 by 20-30% because no one ever reviewed the licence mix properly.
Conditional access, MFA enforcement, SSO, Entra ID configuration, and secure guest access. The boring foundations that stop you getting breached at 2am.
Microsoft doesn't back up your data the way you think they do. We add proper backup, retention policies, and recovery testing so you're actually protected, not just covered on paper.
Microsoft 365 is the backbone of most modern businesses. Done well, it's invisible. Done badly, it's a daily source of frustration. We work with businesses who need it done well.
Switching from Google to Microsoft is one of the most common migrations we run. Email, files, identity, calendars, and meetings all need to move without breaking your team's day. We've done this for companies of 5 to 200 staff.
Old Exchange servers and legacy IMAP setups are increasingly unsustainable. We move you to M365 cleanly, with mailbox history intact and no surprise downtime.
Started with a few licences, added users, switched plans, never reviewed permissions. Sound familiar? We tidy this up: licences, security baselines, sharing policies, and proper governance.
Growing companies hit M365 governance problems early. We help with conditional access, data loss prevention, retention policies, and the kind of compliance work that pre-empts audits and incidents.
Most SMEs don't need a full-time M365 admin. We provide ongoing admin support: user lifecycle, licence management, security monitoring, and policy maintenance, on a retained basis.
Greenfield tenant setup or audit and remediation of existing tenants. Includes domain configuration, security baseline, and licensing structure.
Google Workspace, Exchange, IMAP, other M365 tenants, hosted email. We've done them all. BitTitan and native tools where appropriate.
Entra ID configuration, conditional access policies, MFA enforcement, SSO setup, and break-glass account provisioning.
SPF, DKIM, DMARC, anti-phishing policies, safe attachments, safe links, and threat protection tuning. The defaults are not enough.
Sensible site structure, permission models that scale, sharing policies that work, and migration from chaotic legacy structures.
Teams architecture, channels strategy, federation, calling integration where needed, and governance policies for new team creation.
Third-party M365 backup with proper retention, restore testing, and recovery runbooks. Microsoft's native retention is not backup.
Retained M365 admin support: user lifecycle, licence optimisation, policy maintenance, incident response, and quarterly health checks.
We've run M365 across multiple agencies inside a PLC, migrated dozens of businesses from Google Workspace and legacy Exchange, and recovered tenants that were configured by people who shouldn't have been near them. Microsoft 365 is one of the most powerful platforms available to SMEs, and one of the easiest to misconfigure. We've seen what good looks like, what bad looks like, and what to do when bad has been live for years.
Most M365 work falls into three patterns. Migration projects are typically scoped, fixed-price engagements running 4-12 weeks depending on complexity. Tenant remediation work is similar, scoped against an audit. Ongoing M365 admin is retained at a monthly rate, typically half a day to two days per month depending on user count and complexity. We can also embed M365 work inside a fractional CTO engagement where strategic IT leadership and platform management need to sit together.
Existing tenant review (or current platform if you're migrating). We map licences, security posture, identity setup, and usage patterns. No assumptions, just data.
Specific, scoped work with clear outcomes and timelines. No "we'll see how it goes". You get a plan you can actually approve.
The work gets done properly. Documentation goes with it. You either run it yourself afterwards, or we manage it ongoing, but you always have the option.
Depends on size and complexity, but typical migrations are 4-8 weeks end to end. That includes planning, tenant setup, identity migration, mail and file migration, training, and cutover. Larger or more complex environments (multi-tenant, complex permissions, regulatory requirements) take longer. See our London advisory firm migration case study for a 6-week example with permissions automated via Microsoft Graph API.
Yes. With proper planning, mail flow can be cut over without users losing access, and file migrations can run in parallel with the existing setup. Some users will see changes (new login flow, mail client reconfiguration) but the business doesn't stop.
Depends on your security and compliance needs. Most businesses needing serious security (regulated industries, advisory firms, anyone with sensitive data) should be on Business Premium for the security stack. Lighter use cases work fine on Business Standard. We always do a licensing review before recommending.
Microsoft retains data for short periods (typically 30-93 days depending on type) to protect their service, not your business. If a user accidentally deletes a year-old file, Microsoft's retention won't help. Proper third-party backup gives you long-term retention, point-in-time restores, and protection against ransomware and rogue admin actions.
Yes. Most clients take ongoing admin support after migration, typically half a day to two days per month depending on size and complexity. This covers user provisioning, licence management, security monitoring, policy maintenance, and incident response.
Same M365 practice, framed for your area. Local insight, remote-first delivery, on-site visits when something genuinely needs hands-on. Considering Google Workspace instead?
Have a conversation about whether we're the right fit. No hard sell, no jargon. Just a straight conversation about what's actually broken or what you're trying to build.