IT that doesn't
waste your time
Helping growing businesses with up to 100 employees keep their technology reliable, secure and stress free.
We fix IT problems. Properly.
Your setup's a mess?
We'll tell you what's broken and fix it. No 50-page report you'll never read. Just clear advice and actual improvements you'll notice on Monday morning.
Remote team can't connect?
VPNs that drop out. Files that won't sync. We've fixed this for dozens of companies. We know what actually works. And what's a waste of money.
Got budget, need direction?
We'll tell you where to spend it and where you're wasting it. Honest advice, not upselling.
Cyber Essentials certified
Get the certification without the headache. We handle the boring bits.
Why companies switch to HelpFully IT
We answer the phone
No ticket black holes or waiting days for replies. You call, we pick up. It's that simple.
We fix problems properly
No temporary fixes that break again next week. We find the root cause and sort it for good.
We prevent issues before they happen
Proactive monitoring and maintenance that keeps your systems running, so you're not firefighting every Monday morning.
Not sure yet? Read 5 signs your IT provider is coasting.
Richard Hickson
Founder of HelpFully IT
Richard founded HelpFully IT in 2019 after 20+ years in IT support and infrastructure. Based in Kent, he works with growing businesses across London and the South East who are fed up with ticket queues and slow responses.
Clients deal directly with experienced engineers who pick up the phone, speak plain English, and fix problems properly.
Kent-based. Crystal Palace supporter. Answers his own phone.
Let's
talk
Fed up with your current IT? Give us a call. No hard sell, no jargon. Just a straight conversation about what's not working.